introduction
Thank you for purchasing from Rhinoprof.com. Please read this policy carefully before making a purchase. By purchasing our products and services, you agree to the terms outlined below.
Return, Refund, and Cancellation Policy
Effective Date: 24 March, 2025
1. No Refunds, Returns, or Cancellations
Due to the nature of our products and services, all sales are final. We do not offer refunds, returns, or cancellations under any circumstances. This includes but is not limited to:
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Downloadable digital resources (e.g., Rhino models, Grasshopper scripts, tutorials, and templates).
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Online courses and training programs.
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One-on-one coaching or consultation sessions.
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Membership and subscription-based services.
Once a purchase has been completed, it is non-refundable and non-transferable.
2. Exceptions and Special Considerations
While we generally do not offer refunds or cancellations, we may, at our sole discretion, consider exceptions in the following cases:
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If a duplicate purchase was made by mistake.
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If a technical issue prevents you from accessing the purchased digital content and our support team is unable to resolve it.
To request an exception, please contact us at info@rhinoprof.com within 48 hours of purchase with proof of the issue.
3. Shipping & Delivery Policy
Since all our products are digital, there is no physical shipping involved. Upon successful payment:
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Digital products are available for immediate download or access.
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Online courses and training programs can be accessed through your account on Rhinoprof.com.
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Consultation sessions must be scheduled in advance as per availability.
If you experience any issues accessing your purchase, please reach out to info@rhinoprof.com for assistance.
4. Contact Us
If you have any questions regarding this policy, please contact us:
Rhinoprof.com
Email: info@rhinoprof.com
Phone: +91 9987597899
Address: 598A Wadia Bldg, JSS Road, Marine Lines, Mumbai -400002, India